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R’n’B’s signature Wax Melts
Relax and Bath’s bars are all handmade with soya wax which is 100% natural as it is made from soybeans. They are highly scented and full of colour or sparkle! They can be easily broken into strips like a chocolate bar so you can choose your desired amount. We recommend 1-2 strips at a time depending on how strong you’d like the scent throw.
One RnB wax melt bar will give you over 50 hours of strong, luxurious fragrance.
All our melts can be used with both electric and tea light burners, although a Tea light burner will throw a stronger scent.
All our products are created with the highest quality materials, tried and tested and they all come labelled with safety information that meets CLP guidelines.
OUR WAX MELTS ARE ECO-FRIENDLY, RENEWABLE, SUSTAINABLE AND CARBON-NEUTRAL. WHERE OUR WAX MELTS ARE HAND-POURED AND DESIGNED THEY MAY FEATURE INCONSISTENCIES OR SLIGHT FLAWS
Fragrance Description
Angel – This heavenly angel fragrance is a blend of sweet and floral notes, with a hint of musk. It features top notes of jasmine and lily, middle notes of rose and lavender, and base notes of sandalwood and amber. Enjoy a heavenly scent that will linger in your home and transport you to a calming paradise.
Avobath –This Avobath Fragrance is an invigorating, energizing scent with notes of lemongrass, lavender and ylang-ylang. Its zesty, citrus aroma is perfect for creating a refreshing, calming atmosphere in any home. The unique blend of natural essential oils helps to reduce stress and anxiety, while its long-lasting scent ensures a pleasant, inviting atmosphere for hours. Enjoy the comfort and relaxation of a spa-like experience in your own home with this delightful Avobath Fragrance.
Baby Powder – This Baby Powder fragrance will fill your home with a delicate, soft powdery scent. Its aroma is reminiscent of freshly laundered baby clothes, giving you a comforting and soothing experience. The subtle aroma of this powdery scent is perfect for creating a tranquil atmosphere in any space.
Black diamond - This black diamond fragrance is a luxurious and mysterious blend of exotic spices, sweet fruits, and warm woods. With top notes of juicy bergamot and juicy mandarin, it transitions into a complex heart of cardamom, nutmeg, and rose. The base of the scent is a beautiful combination of cedar and sandalwood, creating a warm and inviting aroma.
Flowerbomb - This Flowerbomb fragrance is an intoxicating blend of floral and musky notes. This luxurious scent captivates with top notes of bergamot and pink pepper, a heart of centifolia rose, freesia, and osmanthus, and a base of patchouli, musk, and vanilla. It's a scent that will linger and bring a bright, floral aroma to your home.
Guilty - This Guilty Fragrance is a seductive, woody and musky scent that is perfect for those looking for a scent that is both naughty and nice. It features top notes of bergamot and pink pepper, middle notes of patchouli and tobacco, and base notes of cedar and vetiver. It is a deep, mysterious fragrance that will make you feel guilty, but in the best way possible.
Good Girl - This good girl fragrance is a delightful blend of luscious florals and delightful fruits that creates a captivating aroma. It has top notes of ripe raspberry and juicy pear, while middle notes of jasmine, lily of the valley, and gardenia create a soft and delicate scent. The base notes of creamy sandalwood and musk add warmth and depth to the fragrance. Together, these notes create a beautiful, feminine scent that is sure to turn heads.
Rosewood and Velvet - scent is a luxurious and indulgent combination of woody and floral notes. The top notes of this candle are a blend of rosewood and magnolia, while the heart notes add a hint of earthy patchouli and velvety vanilla. The base notes are composed of musk and sandalwood, creating an irresistible aroma that will fill your home with a calming and comforting atmosphere. This scent is perfect for creating a cozy and romantic atmosphere in any room.
Thai Lime and Mango - This refreshing candle combines the tart, tangy aroma of Thai lime with the sweet, juicy scent of mango. Light it up and instantly bring an invigorating scent to your space. Its zesty notes will enliven your senses and provide an uplifting atmosphere. Enjoy the perfect balance of citrus and tropical fruit in this special candle. With its unique combination of scents, it's sure to become a favorite in your home.
Ice Pixie - This Ice Pixie scent is a magical blend of crisp, sweet notes that will fill your home with a refreshing and calming atmosphere. It features top notes of cool melon, jasmine, and lemon, followed by a heart of rose, lavender, and lily of the valley. Its base is composed of sugar, vanilla, and musk. This scent is perfect for creating an inviting atmosphere and is sure to bring an extra spark of magic to your home.
Kreed - This Fragrance will make your home smell like a beautiful bouquet of freshly picked flowers. The sweet and floral notes of lavender, jasmine, and rose are blended together to create a fresh and inviting atmosphere. It's perfect for any room of the house and will fill the air with a calming and soothing aroma. This delightful scent is sure to bring a sense of peace and tranquility to your home.
One Million -This one million scent is a tantalizing blend of spicy cinnamon, sweet vanilla, and zesty mandarin. With its warm, inviting aroma, it will fill your home with a cozy, inviting atmosphere. Perfect for year-round enjoyment, this timeless fragrance will bring a luxurious touch to any room.
Vanilla and Anise - This sweet and soothing Vanilla and Anise scent will fill your home with a calming aroma. The combination of warm vanilla with a hint of anise creates a perfect balance of comforting sweetness and spicy warmth. This inviting fragrance will bring a sense of comfort and relaxation to any room.
Return &Refund POLICY
RETURN & REFUND POLICY
If you need to return a product to us, please contact us. We will be happy to advise you how best to proceed.
Please don’t send anything before contacting us, as not every item can be sent through standard post.
Contact us via:
Email: info@relaxandbathe.me
phone +44 (0) 7763 070427
In short
You have a legal right to cancel a contract which starts from the date we confirm your order has been despatched, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of fourteen days in which you may cancel, starting from the day after the day you receive the products. Days mean calendar days, including weekends and public holidays.
Where you have cancelled a contract and the products have already been delivered to you, you should return them to us as soon as possible and in any event no later than 14 days after the day you inform us of your right to cancel.
Where the products have already been delivered to you, we will process the refund due to you as soon as possible and, in any case, within 14 calendar days after the day on which we receive the returned products, or (if earlier) within 14 calendar days after the day you provide us with evidence that the products were returned to us.
If you are cancelling your order because you’ve changed your mind, please note that you will have to pay the costs for returning the goods if the goods have already been despatched.
Damaged goods
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, please ensure you return them to us within 21 days of receiving them. In this case, you will be offered an exchange or a full refund, after we have received the returned products. In the event of damaged or faulty products or products that do not correspond to the description given at the time of sale, we will pay for additional postage costs.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
Returns and refunds policy
Legal Compliance with UK Consumer Laws
The key legislation governing consumer rights in the UK includes:
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (referred to as the "Consumer Contracts Regulations").
Consumer Rights Act 2015.
Your policy seems to address the main legal requirements, but there are a few points that need clarification or improvement:
1. Right to Cancel (Cooling-Off Period)
Under the Consumer Contracts Regulations, consumers are entitled to a 14-day "cooling-off period" to cancel a distance contract (such as an online purchase) starting from the day after the goods are received. Your policy correctly reflects this.
Suggested Improvements:
Clarify that certain goods are exempt from the right to cancel. For example, under Regulation 28(3)(a) of the Consumer Contracts Regulations, goods that are sealed for health protection or hygiene reasons and are unsealed after delivery are exempt from the 14-day cancellation right. This could apply to bath bombs or other personal-use products that may not be resellable for hygiene reasons once opened. Include wording such as:
"Please note that certain products are exempt from the right to cancel under the Consumer Contracts Regulations. This includes goods that are sealed for health protection or hygiene purposes and are unsealed after delivery. For example, bath bombs and other personal care products cannot be returned once opened or used."
Specify how consumers should exercise their right to cancel (e.g., via email or phone) and include a model cancellation form (a requirement under the Consumer Contracts Regulations). You can add a statement like:
"If you wish to cancel your order, please contact us via email or phone using the contact details provided. Alternatively”
2. Return Costs for Change of Mind
Your policy states that customers must pay for return postage if they cancel their order after the goods have been dispatched and received. This is compliant with UK law, but you should emphasize that customers are responsible for the cost of returning goods unless the goods are faulty, damaged, or not as described.
Suggested Wording:
Add clarity to avoid misunderstandings:
"If you are cancelling your order because you have changed your mind, you will be responsible for the cost of returning the goods to us. However, if the products are faulty, damaged, or not as described, we will cover the cost of return postage."
3. Non-Returnable Items
You correctly noted that bath bombs dissolve when used, meaning there would be nothing to return. However, this reasoning should be explicitly linked to the exceptions for returning goods under UK law. Specifically, the law allows for restrictions on returns for products that:
Deteriorate quickly or expire soon (Regulation 28(3)(d)).
Have been used, consumed, or are no longer in a resellable condition.
Suggested Addition:
Add a section specifically addressing non-returnable items:
"Please note that some products cannot be returned. This includes:
Goods that are sealed for hygiene or health protection reasons and have been unsealed after delivery.
Bath bombs, fragrances, and similar items that deteriorate quickly, expire soon, or cannot be returned once used.
Custom-made or personalized products.
If you have any questions about whether a product is eligible for return, please contact us before purchasing."
4. Damaged or Faulty Goods
Your policy complies with the Consumer Rights Act 2015, which gives consumers the right to a repair, replacement, or refund for faulty goods. You also state that the company will pay for return postage for faulty goods, which is required by law.
Suggested Improvement:
Add a timeframe for refund processing in cases of damaged or faulty goods (similar to the 14-day timeframe mentioned for cancellations). For example:
"We will process refunds for damaged or faulty goods within 14 calendar days of receiving the returned items."
5. Statutory Rights
You mention that "nothing in these Terms and Conditions affects your statutory rights as a consumer." This is good practice, as it reassures customers that your policy does not override their legal rights. No changes are needed here.